Max Quality Glass

Buyers must be 18 or older to purchase 

All products intended for Tobacco Use Only 


Unless otherwise noted, All shipments will arrive in a discreet plain brown box 

You Will Recieve an order shipping confirmation email when your order has been fullfilled.

You will Recieve a second email with Tracking number by the end of the day your item is shipped.

Shipping usually takes 2-5 Business Days 

Your item will be sent same if order is placed before 4PM (EST)

We Pride ourselve on super fast shipping and if we can we will ship same day!

All products are hand made so slight variations may happen 

We reserves the right to add a signature requirement to any order at our discretion for security reasons. 

 All Orders Placed on the weekend will be shipped the following Monday. 

 

Returns Policy


You may return most new, unopened items within 7 days of delivery for a full refund.
WE DO NOT ACCEPT RETURNS FOR USED PRODUCTS.
Used products that are returned will be disposed of and no refund will be administered.

If you Recieve Broken or defective Product We will replace it.

All that we ask is that you ship all Broken or Defective Items back to us.

 

PLEASE SEND ALL RETURNS TO:

EPIC FULFILLMENT
C/O MAX QUALITY GLASS RETURNS
8835 W. 116TH AVE
SUITE P
BROOMFIELD, CO 80021
THIS IS NOT A RETAIL LOCATION.
Only send back the broken items and include the packing slip provided.
We will send Replacement Item as soon as we recieve the defective one. 
If we are out of Stock, Store Credit or Refund will be given.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

ALL RIGHTS RESRVED 

Max Quality Glass LLC

 

Contact Us at:

MaxQualityGlass@gmail.com